Conditions of Use
General Terms and Conditions
/ Right of withdrawal
1. Applicability
The following General terms and conditions shall apply for all orders in the Sysfilter Shop of ECM engineering. Conditions differing from those indicated in our general terms and conditions can not be accepted, unless approved of by ECM engineering in writing in individual cases. An order shall be subject to the version of the general terms and conditions applicable at the time the order is made.
2. Contract partner
You contract partner for all orders in Sysfilter Shop is:
ECM engineering
Wilhelm Polmann
Gässele 9
87739 Breitenbrunn
The contract is carried out in German language. It applies German right under exclusion of the right of purchase of the Incorporated Nations. For questions, claims and objections you can reach our customer service Mo-Fr. from 9:00h up to 12:00h, telephone number 0049-8263-960027 as well as on the e-mail support@sysfilter.de.
3. Offer and contract conclusion
3.1 All product information provided on the online shop is not binding, but an invitation for online order. Mistakes reserve.
3.2 By clicking the Button "Confirm order"' in the last step of the order process you declare your binding intention to purchase the goods contained in the shopping basket. The contract comes into effect when we accept your order and send the order confirmation by E-Mail immediately after the receipt of your order.
4. Right of withdrawal
4.1 Consumers have a legal right of withdrawal.
Withdrawal instruction
Right of withdrawal
You can cancel the contract within two weeks without indication of reasons in text form (e.g. letter, fax, E-Mail) or by return of the goods. The cooling-off period shall begin on the day you receive this instruction. Observance of the deadline is understood to mean a declaration of the cancellation within the specified period or return of the goods to:
ECM engineering, Wilhelm Polmann Gässele 9, 87739 Breitenbrunn, E-Mail: info@sysfilter.de
Withdrawal sequences
In case of an effective withdrawal the both sides received service are to be refunded. In case you cannot refund the received goods entirely or partially or only in the worst condition, you should pay the indemnification according to the value of goods. This does not apply if the damages of the goods are made by their control - as it could happen in the shop. However, you can avoid a duty of compensation of value if you will not use the product as your property and omitting every action, which impairs their value. The products that can be sent as a package by post have to be sent back. The products which cannot be sent as a package will be fetched. On Obligations for refunding of payments you must fulfil within 30 days after sending of your withdrawal.
Special Advice:
Your right of withdrawal expires prematurely, if your contract partner has initiated services prior to the withdrawal deadline upon your expressed consent, or if you yourself requested such service (i.e. downloading and activating Sysfilter software, which could be tested 28 days for free).
5. Price and Shipping costs
5.1 Prices shown on the product site include the value added tax and other price components.
5.2 Additional to the indicated prices we compute for the shipping within Germany the delivery costs in accordance with the following Delivery costs list.
Standard packages starting from a commodity value of 0, - EUR shipment free.
The delivery costs shall be clearly indicated on the product site, in the shopping basket system and on the order site.
Valid for Germany:
- Starting from 0 Euros commodity value- delivery FREE.
- Up to 150 Euros commodity value only 0.00 Euros.
- Cash on delivery: with Package delivery only 0.00 Euro.
- Cash on delivery: with Transport Logistics minimum 0.00 Euros or 0% of commodity value.
Valid (with Package delivery) for countries:
Austria; The Netherlands; France; Belgium; Luxembourg; Spain; Italy; Great Britain; Denmark; Finland; Greece; Sweden; Cyprus; Portugal; Ireland; Estland; Lettland; Litauen; Tschechien; Slovenia; Slowakei; Hungary.
- Up to 0 kg only 0.00 Euro
- Cash on delivery is not possible at present
6. Delivery of goods
6.1 The delivery is made by carriers or the smaller parcels are sent by DHL, UPS or DPD parcel services worldwide.
6.2 Delivery time amounts to approx. 24 hours. To possibly deviating delivery times we refer on the product site
7. Payment
7.1 Orders can be paid alternatively by prepay or cash on delivery, credit card (Paypal) or debit.
7.2 If you select prepay payment we shall send to you our bank account together with the order confirmation and deliver the goods after receipt of payment.
7.3 The right to indemnifications is entitled to you only in case your counter claims have validity in the judicial order or are indisputable or recognized by us in written form.
7.4 You can execute the right of lien only if requirements result from the same contractual relation
8. Property reservation
Up to the complete payment the goods remain our property.
9. Warranty
Product warranty is provided in accordance with the current legal regulations. For all defects arisen during the legal warranty period of two years from the date of delivery you have the legal right to post execution (on your choice: correction of defect or new delivery) and -by legal conditions - the right to demand a reduction in the purchase price or to return the goods as well as payment of damages.
Further information
Order procedure
If you found the desired product, you can put this into your shopping cart by clicking the Button "ADD to basket". You can see the content of your shopping cart at any time without any binding by clicking the Button "Shopping Cart"
You can remove the products at any time by marking the check box "REMOVE" and clicking the Button "UPDATE“. If you want to buy the products in you shopping cart, click the Button "CHECKOUT". Then please enter your information in the opened window. The necessary information are marked by * symbol. After enter your data please examine it once again. By clicking the Button "CONFITM ORDER" you finish the order procedure. The procedure can be stopped at any time by closing of the Browser window. On the other pages you receive further information, e.g. to correction options
Contract text
The contract text is stored on our internal systems. The general trading conditions you can see at any time on this site. The order information and the general terms and conditions shall be sent to you by email. After conclusion of the order the contract text will be not accessible in internet any more for safety reasons.
Data protection
We use your personal data solely for the purpose of processing the sale. We will share your data with the currier company as much as it is necessary for the delivery of your goods. (Name, Address, possibly Phone number for agree the date of delivery). To complete the payments, if necessary, we forward your payment data to our bank. The data will not be passed to any third parties and will be not used for advertising purposes. After completion of the contract and complete purchase price payment your data will be closed for the further use and will be deleted after expiration of the tax and commercial law regulations.
ECM engineering
Wilhelm Polmann
Gässele 9
87739 Breitenbrunn
Contact:
Questions? For any questions feel free to contact us.
info@sysfilter.de
Your ECM-Team
